This Privacy Policy explains in plain terms how ace567 collects, uses, stores, and protects the personal information of every player who registers and plays on ace567.app. We are committed to transparency about our data practices and to protecting the privacy of all users across Bangladesh.
The following cards highlight the core principles of how ace567 handles your personal data. They are summaries only — please read the full policy below for complete details.
Every page on ace567.app uses 256-bit SSL encryption. All data transmitted between your device and our servers — including login credentials, personal details, and payment information — is encrypted in transit and cannot be read by any third party intercepting the connection.
ace567 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the ace567 platform.
ace567 collects only the personal data that is genuinely necessary to provide a safe and reliable gaming service. Every data point we collect has a defined purpose. We do not engage in speculative or excessive data collection beyond what is required to operate and secure your account.
You have the right to access the personal data ace567 holds about you, to request corrections, to request deletion of your data (subject to legal obligations), and to withdraw consent where consent is the legal basis for processing. Contact our support team to exercise any of these rights.
ace567 uses cookies and similar technologies to keep you logged in, remember your preferences, analyse platform usage, and detect unusual activity. Essential cookies are necessary for the platform to function. You may adjust non-essential cookie settings, though this may affect certain platform features.
Payment data submitted when using bKash, Nagad, Rocket, Upay, or any supported Bangladeshi bank is processed in accordance with the security standards of the respective payment provider. ace567 does not store full payment credentials on its own servers — only the minimum reference data needed to manage your wallet.
ace567 operates ace567.app, Bangladesh's trusted online casino and sports betting platform. As part of providing our services to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, ace567 necessarily collects and processes certain personal information about you. We take this responsibility seriously and have designed this Policy to be transparent, readable, and comprehensive.
This Policy covers all personal data collected through ace567.app — including data collected during account registration, during the use of games and betting markets, during financial transactions, and through any communications you have with our customer support team. It applies equally to players who access ace567 via mobile browser, desktop browser, or any other supported access method.
This Policy should be read alongside the ace567 Terms & Conditions, which govern the broader relationship between you and ace567. Where this Policy addresses data protection matters specifically, it takes precedence over any general terms that might otherwise apply.
If you have any questions about this Policy or about how ace567 handles your personal data, please contact our support team via live chat on ace567.app or by email at [email protected].
ace567 collects personal data in the following categories. We collect only data that is necessary for the stated purpose and we do not engage in speculative data collection.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | At registration and during KYC verification |
| Contact Data | Email address, mobile phone number, city of residence | At registration and when updated in account settings |
| Financial Data | bKash/Nagad/Rocket account reference, deposit and withdrawal transaction records, BDT wallet balance history | When you make a deposit or withdrawal |
| Gaming Activity Data | Games played, bets placed, bet amounts, bet outcomes, session timestamps, bonus usage | Continuously during platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referring URL | Automatically on every visit |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact ace567 support |
| KYC Documents | Scanned National ID card, passport, utility bill, bank statement | During identity verification process |
ace567 uses the personal data it collects for the following specific purposes:
ace567 does not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.
ace567 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:
ace567 does not sell, rent, or trade your personal data to any third party for commercial purposes. ace567 may share your personal data with carefully selected third parties in the following limited circumstances:
ace567 uses cookies and similar tracking technologies on ace567.app to ensure the platform functions correctly, to secure your session, and to gather anonymised analytics that help us improve the user experience for players across Bangladesh.
The following categories of cookies are used on ace567.app:
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block all non-essential cookies. However, please be aware that blocking essential cookies will prevent you from logging in to ace567 and using core platform features.
ace567 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal or regulatory obligations requiring longer retention periods. The following general retention guidelines apply:
When personal data is no longer required for the purposes described in this Policy and no legal obligation requires its continued retention, ace567 will securely delete or irreversibly anonymise that data.
ace567 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These measures include:
While ace567 employs robust security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials secure and for notifying ace567 support immediately if you suspect that your account has been compromised.
Subject to applicable law, you have the following rights in respect of the personal data ace567 holds about you:
To exercise any of these rights, please contact ace567 customer support via live chat at ace567.app or by email at [email protected]. ace567 will verify your identity before processing any rights request to ensure that personal data is not disclosed to unauthorised individuals.
ace567 is strictly an 18+ platform. ace567 does not knowingly collect personal data from any individual under the age of 18. If ace567 becomes aware that it has collected personal data from an underage individual, it will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on ace567 without your knowledge, please contact our support team immediately at [email protected]. We will act on such reports promptly and with discretion.
ace567.app integrates with a number of third-party services to deliver a complete online casino and sports betting experience. These services operate independently and have their own privacy policies that govern the data they collect and process. ace567 is not responsible for the data practices of these third-party providers beyond the contractual safeguards it puts in place when engaging them.
Third-party services used on ace567.app include, but may not be limited to:
ace567 carries out due diligence on all third-party service providers before engagement and requires them to maintain appropriate data security standards as a condition of their engagement. However, once data is transmitted to a third party in the course of providing a service (e.g., processing a bKash payment), that provider's own privacy policy governs the handling of that data.
ace567 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When a material change is made, we will update the "Last Updated" date at the top of this page. Where a change significantly affects your rights or the way in which your personal data is processed, ace567 will notify you directly via your registered email address or via a prominent notice on ace567.app prior to the change taking effect.
Your continued use of the ace567 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change, you should stop using ace567.app and, if you wish, close your account by contacting customer support.
It is your responsibility to check this page periodically to stay informed of any updates. The current version of this Policy is always available at ace567.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ace567 holds about you, please contact us using the following details:
When submitting a data rights request by email, please include your registered username and a clear description of your request so that our team can verify your identity and process your request efficiently.
ace567 is committed to protecting your privacy while delivering Bangladesh's best online casino and sports betting experience. Explore our games with confidence.